DEAR CUSTOMERS, PARTNERS AND EMPLOYEES 親愛的客戶，業界合作伙伴及海葉全體員工： allow me to start with a short introduction. 簡短自我介紹。

My name is Hans-Peter Müller, in October I took over the responsibility as CEO for Heye International. Since this date I have had the opportunity to meet a number of customers and most of our employees.
我的名字是漢斯-彼得.穆勒，于今年10月份正式接任海葉國際首席執行官的職責，接任初期的兩個月期間，我和部分海葉客戶和員工見了面，在德國總部的海葉員工給我留下了極深印象，期待著盡快能夠與遍布全球的海葉客戶及海葉員工見面。

I have been impressed by their knowledge, experience and dedication, making Heye International one of the leading companies for high performance machines for outstanding quality glass container production and quality inspection.
他們的知識、經驗和敬業精神給我留下了深刻的印象，我相信這是海葉國際成為高質量玻璃容器生產和質量檢測的高性能機器的全球領先企業之一的主要原因。

The year 2021 has been a very challenging one, with a lot of uncertainty for companies, but also for their employees and families.
2021年是極具挑戰性的一年，對企業、員工和家庭來說都充滿了不確定性。

In terms of business, 2021 came to a slow start amongst the impact of the Covid-19 pandemic, but has ultimately developed an unprecedented level of project demand. We are now proud to report a historic record booking level with a very dynamic and sustainable market demand for the years to come.
自2019年冠狀病毒病(Covid-19)疫情嚴重影響了我們業務， 2021年初才緩慢轉好，可喜的是將近年末是收到了很多新項目詢價。現在可以自信的向大家報告，在未來的幾年里，我們的市場需求將保持在一個非常活躍和可持續的水平。

As a company, and with the strong support of our highly qualified and experienced staff, we will continue to focus on the further development of our full range of expertise. This also includes driving operational excellence and a strong focus on quality and performance, despite the very challenging situation in the entire supply chain.
盡管整個供應鏈面臨著非常嚴峻的形勢，海葉憑借其高素質和經驗豐富的團隊的大力支持，將繼續專注于進一步發展其專業技術領域方的知識研發探索，同時兼顧推動卓越運營，以及對質量和績效的高度關注。 

2022 will also be the year of glasstec - we are looking forward to hopefully meeting many of our customers again face to face and we can’t wait to present to you our exciting innovations, technologies and services.
期待著2022年計劃的杜塞爾多夫玻璃展能如期舉辦，海葉將會帶來諸多精彩的創新技術，屆時與老朋友們相見在杜塞爾多夫。

I am looking forward to meeting all of you in the near future and wish you and your families a happy, successful and exciting year 2022.
期盼與大家見面，并祝愿您和您的家人在2022年收獲成功，萬事如意。

Stay healthy!
保重！

Sincere regards
順祝商祺
Hans-Peter Müller

THE GLASS PLANT OF THE FUTURE
未來的玻璃工廠

Adopting the latest Industry 4.0 technologies is now crucial for the international glass container industry, says Hans Renders, Head of Product Management at Heye International. Heye offers customers a partnership on their individual path towards a smart plant, resulting in the creation of a highly automated and cost-effective glassworks.
海葉國際的產品管理主管Hans Render說：“采用最新的工業4.0技術水平，對與當今的國際玻璃容器行業是至關重要的”。海葉為客戶提供的服務立場位置是合作伙伴，在與客戶共同走向智能工廠的道路上并肩作戰，共同創造一個高度自動化和高效率的玻璃工廠。

Selection is key to defining the perfect path but it’s a challenging job to keep track of the Industry 4.0 jungle. The Glass People at Heye combine long-term process expertise and a passion for the material with advanced skills in the latest technology. Every possible solution is evaluated by the company’s process experts based on the decision criteria of financial ROI, workplace safety and influence on product quality. Heye International is your partner to select the correct technology from Industry 4.0.

通往成功需要準確選擇一條正確路徑，工業4.0無疑是首選，但它相當具有挑戰性。結合其長期積累的工藝知識和對玻璃材料的熱情，海葉團隊在成型領域無疑是最新的技術領先地位。為客戶提供的每一種解決方案均出自公司的一套完整流程評估認證，由工藝專家根據利潤率，結合作業環境安全性及產品質量標準綜合評估 。海葉國際是您在工業4.0道路上的正確首選合作伙伴。

Adopting the latest Industry 4.0 technologies is now crucial for the international glass container industry, says Hans Renders, Head of Product Management at Heye International. Heye offers customers a partnership on their individual path towards a smart plant, resulting in the creation of a highly automated and cost-effective glassworks.

海葉國際的產品管理主管Hans Render說：“采用最新的工業4.0技術水平，對與當今的國際玻璃容器行業是至關重要的”。海葉為客戶提供的服務立場位置是合作伙伴，在與客戶共同走向智能工廠的道路上并肩作戰，共同創造一個高度自動化和高效率的玻璃工廠。

Selection is key to defining the perfect path but it’s a challenging job to keep track of the Industry 4.0 jungle. The Glass People at Heye combine long-term process expertise and a passion for the material with advanced skills in the latest technology. Every possible solution is evaluated by the company’s process experts based on the decision criteria of financial ROI, workplace safety and influence on product quality. Heye International is your partner to select the correct technology from Industry 4.0.
通往成功需要準確選擇一條正確路徑，工業4.0無疑是首選，但它相當具有挑戰性。結合其長期積累的工藝知識和對玻璃材料的熱情，海葉團隊在成型領域無疑是最新的技術領先地位。為客戶提供的每一種解決方案均出自公司的一套完整流程評估認證，由工藝專家根據利潤率，結合作業環境安全性及產品質量標準綜合評估 。海葉國際是您在工業4.0道路上的正確首選合作伙伴。

SMART USER INTERFACES 智能用戶界面 The availability of smart user interfaces for operators has become especially important. The Heye Cockpit is the central user access to the Heye SpeedMaster hot end control and process intelligence portfolio. The Heye SpeedMaster consists of three modules: E-timing, motion control (servo and pneumatic actuators) and the process intelligence solution set, combining all process control closed loops.

一個智能友好的操作界面對于設備操作員來而言尤為重要。海葉的中心控制系統Cockpit結合配時，伺服驅動和智能工藝控制系統三套強大控制系統與一體，行程一條閉環工藝控制。

The approach employed is user-centric. The central collection point for all data from Heye SpeedLine is the new Communication Tower. Here, the data from all control systems of the machine are merged and managed in one central cabinet. Data integration between hot end and cold end especially helps to gain time. ?With the technology behind Heye’s smart user interface our customers can respond quickly on changing production conditions and finally keep the overview, which is essential for effcient glass production,“ underlines Hans Renders.
海葉采用的數據方式是以用戶為中心，從海葉SpeedLine上收集所有數據作為一座新的通信塔，數據來自行列機控制系統將在這里被合并在一個中央電控柜中進行數據分析處理。 熱端和冷端之間的數據集成系統非常有效得幫助生產線節省時間（關于缺陷的出現，發現和處理時間）。”憑借海葉的智能用戶界面背后的技術，我們的客戶可以快速響應不斷變化的生產條件，達到對于生產線的縱覽把控，這一點對于一個高效玻璃生產線來說是至關重要的。”

The Communication Tower has already integrated a multi-functional remote maintenance router, which enables access via a VPN tunnel, if required.
通信塔已經集成了一個多功能的遠程維護路由器，可以根據需要隨時通過VPN訪問。
Combined with precise mechanisms, the latest servo technology helps to achieve maximum production speed at high quality levels. High production flexibility is another result of the technology. Glass plants with short production runs and many different jobs have two advantages. First, job changes can be performed in a very short time, as important parameters will be retrieved and the major parts of the machinery will be adjusted automatically in the future. Second, the operators can produce different bottles on one IS machine, by using multi-weight assortment technology. This makes the production of samples or short job runs extremely efficient.
結合精密的機械設計和最新的伺服技術，實現高質量水平的最高生產速度。靈活性生產是該新技術的另一成果。為玻璃廠打來小批量生產和高換產品屢的兩大優勢。首先是快速換產，機器啟動初期系統通過自動檢索重要參數可以實現自動調整設置。第二，操作員可以在一臺IS機器上生產多種類瓶型，實現多料重生產，使打樣品和小批量產品的生產變得非常高效。 

PROCESS CONTROL AND CLOSED LOOP SOLUTION SET
工藝控制系統及閉環控制解決方案
As well as being the inventor of the NNPB process, Heye has set the standard in closed loop production technology. A large set of closed loop solutions gives the customer a competitive edge. Heye offers operator assistance for gob loading, closed loops for gob shape and weight for NNPB and press-blow operation with the Heye Process Control. For heavy and premium articles produced by blow-blow operation, the Heye GobMaster satisfies demand for a closed loop solution according to gob shape and weight by visual gob measurement.
作為小口壓吹工藝的開創者，海葉領先發起閉環控制，在成型技術方面樹立新標準。控制方面采用多種閉環解決方案，幫助客戶提供其競爭優勢。海葉工藝控制系統為操作人員提供了接料位置、料形、料重及壓吹工過程的閉環控制。對于壓吹工藝的重量瓶及高端瓶型，海葉的GobMaster可以通過照相檢測料滴，滿足料形和料重的閉環解決方案。
Following the glass flow, on the blank mould side, closed loops for cooling and press duration / glass distribution are available. The Swabbing Robot eliminates one of the most important manual working steps, at the same time being the basis for precise, temperature measurement on the blank side.
接料之后，隨著工藝的繼續，初型側的閉環控制體現在冷卻和沖壓/玻璃分布兩個工藝。隨后是涂油機器人，它取代了最重要的一個人工環節，同時還有初模溫度的精準測量。
Closed loops on the blow side allow accurate, high speed ware handling. Dead plate cooling is controlled, creating the basis for proper bottle movement by the high speed pushers, while the closed loop for ware spacing is a second speed-relevant factor. Furthermore, both loops eliminate defects generated by an incorrect ware handling set-up. Many of these solutions are already available, while others are in the prototype phase. In some areas, operator assistance is a good first step and in other situations, full closed loop systems are already in place.
成型側的閉環體現在高速精準的瓶罐傳輸環節。停滯板冷卻的自動控制和次速度因數為高速運動來的玻璃瓶提供了起到好處瓶間距。這兩個閉環可完全避免了由于瓶罐除設備設置錯誤有可能導致的熱端缺陷。當其他品牌還僅僅是研發設想的時候， 海葉早已將這些閉環控制妥妥的實施到自己玻璃廠生產線上，可以說，在成型工藝的某些環節上， 海葉已經做到了完全的閉環控制。

CONNECTING HOT END AND COLD END
熱端與冷端的相互通訊

The Heye PlantPilot is a cornerstone in the field of data integration in the glass plant. By using internet-based technology, different machines or modules can be connected to manage the plant. In addition, important analysis possibilities are offered to optimise the production process. In particular, data integration between hot end and cold end helps to gain time.
海葉的工廠領航員PlantPilot在玻璃廠的信息數據領域開創了一個新的篇章。以互聯網為基礎，將多種機器和模塊連接起來，實現數據集成。除了數據管理之外，工廠領航員還可以通過統計分析數據對生產工藝設置進行優化。特別是通過集成熱端和冷端的數據，可以非常有效的節省有關缺陷的反饋處理時間。
Via the Heye Cockpit, the hot end operator has a perfect overview of the defect situation on the different cavities. By a future extension of the database to an expert system, recommendations for the correction of production defects can be given. As production companies encounter increased challenges to find skilled people, these expert systems for glass forming will become an important success factor.
通過海葉的Cockpit 中心監控，熱端操作員可以對生產線的缺陷及其對應的模腔做到全面掌控。日后該系統功能還會延伸，如給予缺陷的處理措施建議。作為生產型企業，如今面臨的一大難題是技術人員稀缺，可見擁有經驗豐富的成型人員對于玻璃廠是多么重要。

HEYE REMOTE SERVICES
海葉遠程服務
Besides supporting machine-to-machine (M2M) communication, many of the connected devices also provide an interface that allows Heye to monitor them across the Internet from any geographic location. Depending on customer settings, this remote control capability can be used to perform such tasks as virtual maintenance checks without stopping system operation. It is also used for latest software updates, failure detecting and is giving a helping hand for any imaginable scenario. Connecting machines in this way is the first step towards creating smart factories.
海葉通過互聯網可以連接訪問到時世界上所有運轉的海葉行列機。根據客戶的設置，遠程控制可以多種范圍形式實現， *********別可以在線更改幾萬公里以外的運行中的行列機動作。還可以完成遠程的系統更新升級和故障診斷。這也是玻璃廠步入智能工廠的標志。

SUMMARY
總結

In summary, the Heye smart plant concept combines different innovative solutions in major areas. All of them have become possible through a set of enabling technologies, from sensors and communication networks to robots and automation.

總而言之，海葉智能工廠概念結合了主要領域的不同創新解決方案。通過一系列的技術革新，從傳感器和通信網絡到機器人和自動化。
The Heye Glass People are your correct partners to develop a common roadmap for the journey to a smart plant, a factory that will be able to produce high productivity containers at low cost, resource-efficiently and with a consistently high quality.
海葉國際是您前往智能工廠道路上的首選合作伙伴，玻璃領域的智能工廠是一座高產能，低成本，且能源高效，質量穩定的現代化智能工廠。